There are four roles users may have in AMM. The roles are Primary Administrator, Administrator, Full Access User and View/Correspond User.
Carrier Roles
Primary Administrator- There may only be one Primary Administrator for AMM per entity. Responsible for entity security in AMM, assigns user roles, updates aging warning, updates dispute limit, views memos and creates memos.
Administrator- An entity may have multiple administrators. Assigns user roles, updates aging warning, updates dispute limit, views memos, creates memos, and corresponds.
Full Access User- An entity may have multiple Full Access users. Views memos, creates memos, and corresponds.
View/Correspond User- An entity may have multiple View/Correspond users. May view and correspond only.
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