Lesson 2: Advance Search

Memos Tab - Search The search function of ARC Memo Manager allows you to search for specific information or data by typing keywords into a search engine. Users are able to search using a wildcard in fields marked with a symbol. In addition ARC Memo Manager allows you to save your search parameters to use again in the future. To search for specific memo information: At the ARC Memo Manager Home page, Click the Advanced Search link. Once selected, the Memo Manager - Search screen displays. Type one or more values to search by various criteria: Type the 10-digit memo number in the Memo Form Serial Number textbox. Type the numbers for the memo range you are searching for. You can enter 2 numbers and an * to perform a wildcard search or you can simply enter the entire memo number range to search on a specific range. Select the Memo Status you wish to search for using the drop down box. Type the 3-digit carrier code in the Carrier# textbox. You can also type 2 digits and an * for a wildcard search. Select the Memo Type you wish to search for using the drop down box. Click the TRS check box to check for TRS flagged memos. Type the ARC# in the Agency# textbox. To search for memos at a home office location and all branches, select the entire organization checkbox in addition to entering the ARC#. You may also perform a wildcard search in this field by entering the first 2 digits and an *. Click the Memo Age drop down box and select one of the listed value parameters. Press the Tab key to move to the associated textbox and type the number of days. Type the supplier code in the Supplier# textbox or enter at least 2 numbers and an * for a wildcard search. Click the Original Memo Amount drop down box and select one of the listed value parameters. Press the Tab key to move to the associated textbox and type a dollar value. Click the Current Balance drop down box and select one of the listed value parameters. Press the Tab key to move to the associated textbox and type a dollar value. Type a ticket carrier code in the Ticket Carrier Number field. This is a wildcard enabled field. Enter the Ticket Number Range in the From and To fields for Ticket # Range to search by ticket numbers and ranges of ticket numbers. Select the system provider from the drop down menu in the System Provider field. Type a passenger name in the Passenger Name textbox. Type the carrier/supplier reason in the Carrier/Supplier Reason textbox. Type the agency reason in the Agency Reason textbox. To search by TRS Reason, select the reason from the drop down box you would like to search on. Enter a date or date range in the From and To text boxes by the Issue Date field. Note the date entry format is mm/dd/yyyy. Enter a date or date range in the From and To text boxes by the Load Date field Enter a date or date range in the From and To text boxes by the Settled Date field. Click the Search button. Once selected, the search results displays Click the Reset button to clear the input fields. Click the Save Search button to save the search parameters for future use. Note: Not all search criteria need to be selected to complete a search but the more criteria used will narrow the scope of the search and bring back fewer results.